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Automation & AI · N°05

Kill manual work. Permanently.

We build workflows, integrations and AI agents that do the repetitive work your team currently does by hand — on Make, n8n, Zapier or custom, built on your own accounts and fully documented. We use AI only where classification, summarisation or generation actually moves the needle; the highest-impact flows are usually pure logic.

See what we fix Talk to us

  • 500+ flows in production
  • Weekly automations that cut manual-ops hours
  • 100+ tools wired together
01

Sound familiar?

Why your team's most expensive hours are repetitive.

It's almost never a tooling problem. It comes down to four things, in some combination.

  • 01Manual work

    Half your week in spreadsheets.

  • 02Tools don't talk

    Data lives in five places.

  • 03Missed signals

    Important things slip through.

  • 04AI hype tax

    Paying for "AI" that does nothing.

02

Here's how we fix it

Four problems, one playbook.

  • 01Auto reports

    Daily, weekly, branded.

  • 02Tools wired

    One source of truth.

  • 03Alerts that matter

    You hear it before customers do.

  • 04AI where it earns it

    Real outcomes, not features.

03

How we always get it right

A method, not a guess.

Four phases, every time.

  1. We map the manual work first.

    Every repeat task, every spreadsheet, every Slack message. We quantify hours, errors, hidden cost.

    • Process audit
    • Hours quantified
    • Priority list
  2. The right tool for the job.

    Make, n8n, Zapier or custom. We pick on volume, complexity and cost. Built on your accounts.

    • Tool selection
    • Builds on your accounts
    • Documented
  3. Every tool you have, connected.

    Existing tools wired in. AI agents where they earn their place. End-to-end QA on real data.

    • Integrations
    • AI endpoints
    • End-to-end QA
  4. Alerts on, iterate forever.

    Slack alerts, retry logic, manual overrides. Optional retainer for new flows and tuning.

    • Alerts + monitoring
    • Runbook
    • Monthly tuning

Message us and see how fast we reply.

See what we fix

04

In their words

What teams say after they stop firefighting.

  • We got 82 hours back a month. Monday reports, client dashboards, invoices, all running while we sleep.

    Operations leadSocial media agency

  • They built the AI support agent we'd been talking about for a year. Trained on our docs, deflecting half of Tier 1.

    Head of CXD2C brand

  • Every flow on our accounts. Documentation our team can actually read. We finally own our automation.

    FounderPet brand

  • Slack alerts that actually matter. We got rid of three dashboards we never opened.

    COOLogistics

05

Before the call

Questions we get most.

Something else on your mind? Book a call — we answer the rest there.

Does this need an AI?

Often no. We use AI only when classification, summarisation or generation moves the needle. The highest-impact flows are usually pure logic and integrations.

What if something breaks?

Every flow has error alerts to Slack and email, retry logic, and a manual override. You'll know before your customers do.

Will you use my customer data?

Only what's necessary, with explicit consent. We never train on your data. Where AI APIs are used, we use enterprise endpoints with no-training guarantees.

Can my team build on top?

Yes. Documentation, training session, and the flows are on your accounts. You can extend, fork or rebuild whenever.

Make, n8n, or Zapier?

All three. Make for visual flows at volume. n8n self-hosted for compliance. Zapier for fast prototypes. We pick on volume, complexity, cost and compliance.

Do you handle compliance?

Yes. GDPR, SOC 2 lite, no-training AI endpoints, EU data residency where needed. We document everything for your security review.

Will an AI agent really replace my Tier 1 support?

Not all of it. Median deflection across our deployments is around 40% of Tier-1 volume, with measurable CSAT improvement. Edge cases route to humans with full context.

Start here

Tell us where to reach you.

WhatsApp is fastest — or leave your details and we'll message you, usually within the same working hours.

WhatsApp us instead

No drip, no spam — one reply from a real person.

Name the task you hate doing.

If it repeats, it automates. Tell us what's eating your week.

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